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Nottingham University Hospital NHS Foundation Trust

Nottingham University Hospitals NHS Foundation Trust needed a partner to implement a temporary staffing and bank recruitment programme for medical staff in a short timeframe.

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We proposed a solution that would reduce costs, centralise and streamline the supply of temporary medical staff, direct engagement, E-rostering and regional bank pool development in collaboration with nearby Trusts.

HCRG Workforce Solutions implemented a specialist technology system, configured to the Trust’s requirements, in order to support the bank and master vendor solutions. This supported a single point of contact and centralised communication channel for the Trust. An Account Management team was also put in place to provide a single point of contact for the Trust and consolidate the supply chain.

Regular audits were implemented with all approved suppliers to ensure fill, compliance and governance standards were being met and maintained at all times. Rate management was also implemented at this time to ensure consistency and accuracy in budget planning

We successfully achieved contract go-live within 2 weeks of award, fulfilling 100% of placement requests within week 1. Supplier agencies were consolidated to 24 during initial implementation, halving margins to 8.2%.

Following the implementation period, the Trust requested that HCRG Workforce Solutions also manage their direct engagement contract. HCRG Workforce Solutions successfully integrated this into the existing solution and increased direct engagement uptake to 80% from a low uptake with the previous supplier.

In year 1 of the contract, HCRG Workforce Solutions achieved a 10.6% cost saving of £600,000 for the Trust, exceeding contractual requirements and expectations. The HCRG Workforce Solutions team are consistently providing continuous improvement initiatives at the Trust and successfully implemented a Trust run Bank solution and an e-rostering system, allowing us to provide consistent cost savings whilst maintaining patient safety and quality of care.

Managed Services Team at HCRG Workforce Solutions recruitment process outsourcing

A short-notice go-live for this managed service contract: we delivered

Reduced agency margin on locum staff to: 8.2%
First year reduced costs: 10.6%
Week 1 Fill Rate: 100%

HCRG Workforce Solutions implemented a technology system to streamline and centralise the Trust’s temporary medical staff supply, introducing direct engagement, E-rostering, and collaboration with nearby Trusts. With an Account Management team providing a single contact point, the initiative included regular audits for compliance and rate management for budget accuracy. Achieving contract activation within two weeks and fulfilling all placement requests in the first week, the approach reduced the number of supplying agencies, reduced margins and moved 8 in 10 staff to a direct engagement model.

After the first year, we supported the implementation of a Trust-run bank solution and an E-rostering system, continuing to ensure cost savings and maintain patient care quality.

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